Here are 4 BCA call centers that operate 24 hours
If there is a problem when using BCA bank products when transacting, then here are 4 BCA call centers that work 24 hours to help you find a solution. This is because problems in transactions must be reported immediately to the call center. Because, all solutions to all obstacles in operations can only be handled by a call center.
Since the coronavirus pandemic broke out in Indonesia, BCA branch offices in several major cities have implemented social restrictions. Thus, the bank’s operating hours will be cut. In addition, the number of users arriving at branch offices is also low.
Therefore, you are advised to contact the BCA bank call center when you experience difficulties in handling them. After contacting the call center service, then you no longer need to go to the nearest branch office to report any problems found.
Functions and Responsibilities of Call Center for Bank BCA
The role of the call center for Bank BCA is very important. In addition to responding to and receiving criticism and suggestions from consumers, this integrated information service from Bank BCA also plays another role. First, the call center is responsible for informing prospective customers about deposit products at Bank BCA.
There are many deposit products in Bank BCA, ranging from Tahapan Ekspresi for youth to Tahapan Futures for adults. Second, the main information service from Bank BCA is also performing its duties as telemarketing to find new customers who are interested in opening a credit card.
Call centers typically inform the benefits and requirements required in opening a credit card to potential customers. Therefore, these are 4 BCA call centers that also act as telemarketing to provide credit card products from Bank BCA.
Third, you can also contact the information service center from Bank BCA to find out detailed information about savings and loan products, such as auto loans (KKB), unsecured loans (KTA), for home ownership loans (KPR).
And fourth, you can contact an integrated information center service from Bank BCA to find out about products from BCA Syariah. In terms of governance, BCA Syariah is regulated in accordance with Islamic trade law. So, you can choose BCA Syariah which is considered the most Syar’i and has an official operating license from the state.
Here are 4 BCA call centers that are ready to help with all 24-hour user complaints
To maintain customer convenience, Bank BCA provides an integrated information center service that is ready to serve you for a full 24 hours. So, you can still connect to the service when you are blocked in the transaction.
Bank BCA provides 4 integrated information center services that all operate for a full 24 hours. So, you can choose one of these 4 BCA call centers. You can contact all services from Bank BCA to help solve the problem. It’s just that the accuracy in addressing the problems you face is different for each call center service.
Moreover, the type of problem encountered is also one of the reasons why the problem-solving process takes so long. For this reason, here are 4 BCA call centers that are ready to serve all the problems it faces. Among them are the following:
First, Bank BCA provides a call center via participatory mobile. Typically, users who have emergency problems will call via phone. Because, the solution offered by a call center via participatory phone is faster than other media.
Second, BCA call centers are also available on social media. You can contact the BCA call center via direct messaging (DM) via @halobca (Twitter).
Third, you can submit a complaint or question through the official website of Bank BCA. Here, you can ask questions and immediately get answers from customer service. Therefore, it is enough to help you overcome obstacles when making a transaction or simply asking about products from Bank BCA.
And here are the last 4 BCA call centers and they are widely used by consumers. The BCA call center via email can be used as an alternative to filing complaints or complaints about bank products. You can send email messages directly to the halobca@bca.co.id.
Complaints Often Witnessed by Bank users BCA
In fact, any complaints attested by BCA Bank users during transactions must be reported immediately through an official call centre. This is only because an official call center from Bank BCA can resolve the complaints consumers face.
Therefore, you no longer need to come to the nearest branch of BCA Bank to resolve complaints or open new savings. You only need to contact one of the 4 official information services managed by Bank BCA.
There are many complaints that can be handled through the call center from Bank BCA. First, when your transaction, either payment or credit, experiences problems. Therefore, you are advised to immediately report the matter to the call center.
Then, officials from Bank BCA will help look at and find solutions to the problems found. And here are 4 BCA call centers that play a role in helping you solve problems in operations.
Second, when you want to block an account because the ATM card has been lost or there is misuse of payment or credit cards. This can be helped by a call center from Bank BCA. Therefore, you do not need to come to the nearest branch office to block payment accounts or credit card.
And third, when you don’t get promo profits held by Bank BCA. And here are 4 BCA call centers that help you explain the promo benefits offered by BCA. In addition, the call center will explain the reasons related to not getting promo benefits offered by Bank BCA.
Here’s how to contact the BCA Call Center
It is very easy for users to connect to BCA call centers. If you want to contact the BCA call center via shared phone, you can contact 1500888 via landline or directly via smartphone.
If you want to communicate via social media, you only need to send a message via direct messaging (DM) to your @halobca (twitter) account. If you wish to contact the BCA call center via email, please send a message to halobca@bca.co.id email address. And if you want to contact the call center via the website, then access the www.bca.co.id page immediately.
Then, select the webchat or whatsapp menu. You can now contact the BCA call center via the whatsapp app. And here are 4 BCA call centers that are often accessed by users when experiencing problems when handling or simply searching for product information.
BCA is one of the largest private banks in Indonesia. To maintain customer loyalty and comfort, BCA provides call center services to help you when you are hindered by transactions.
In addition, the call center is also in charge of providing information and telemarketing of products from BCA. There are 4 call centers that you can contact, namely interactive calls, social media, websites, and email. And here are 4 BCA call centers that often communicate with BCA Bank customers.